by AmyCleaning » Fri Oct 28, 2011 10:39 am
Hi Matildaj,
Thank you for enquiry,
We are delighted to place your account on hold for the period when you’re having the builders in. There will be no joining fee to come back to us.Your payment schedule will therefore be amended by 9 Weeks(21st November - 23rd January 2012), so your next payment will be postponed by that length of time to reflect this.
We will also inform your cleaner of the dates where you will not require her to clean for, so if you can please ensure that you contact us and your cleaner on your return to confirm the arrangements of the restart of your cleaning.
The Accounts Department will also foward you an email of confirmation with regards to your account being placed on hold.
We look forward to hearing from you.
Amy Cleaning