Frequently Asked Questions

Points of special note in the Terms and Conditions

2.1 You shall sign and return to the Agency, or agree to and fill in on the Agency's website, a recurring transaction authority authorising the Agency to take payment from Your credit card company of the sum specified on the front, or at the beginning of this Agreement ("Sum"), in the form of a monthly retainer payable in advance.

2.7 If this Agreement ends, no rebates will be given by the Agency, for fees paid to date or in advance, or in respect of any credit standing to the Client's account.

2.3 The minimum fixed term for this Agreement is 1 month (the "Initial Term"). After this, You can end this Agreement by giving at least 1 week's original written notice with Your original hand signed signature to the Agency, at the Head Office address on the Agency's website at the time, to end this Agreement under Clause 7.2, such notice to expire at the end of the Initial Term or at the end of any period of 1 month (each such period being a "Month"), the first such Month commencing immediately following expiry of the Initial Term and each subsequent Month commencing immediately following expiry of the immediately preceding Month. The term of the notice commences from the time the notice is received at the Head Office address.

7.2 Subject to clauses 2.3 and 2.7, You can terminate this Agreement only by giving at least 1 week's notice in writing to the Cleaner and the Agency such notice to be given to expire at the end of the Initial Term or at the end of a Month.