Domestic cleaners are always keen to provide great customer service. It is part of their job! A regular cleaner will always start cleaning your house with dedication and with time will start doing extra tasks around the house without you telling her anything, such as watering the plants.

This “going the extra mile” that some domestic cleaners show is a really good thing for customers that are expecting their cleaners to do extra tasks around the house when they come around. But if you just want to have your house clean, then seeing your domestic cleaner “wasting” time doing trivial things may be very upsetting. Imagine: you are happy with your cleaner but you end up letting her stay longer and paying her more because she cannot finish on time trying to make your house spotless!

When you hired a domestic cleaner you have to be very specific about what needs to be done in your house. This will help you organise the cleaning properly on the time available without the need to pay for extra hours.

Usual tasks that will take a lot of time would be:

–          Picking up clothes or toys

–          Picking up dirty dishes/glasses around the house

–          Organising dirty clothes/linen

–          Special requests such as deep cleanings.

So think about your priorities. It may be that you are happy for the cleaner not to dust the rooms one day if that means having the oven deep cleaned. Or maybe you do not want your cleaner to pick your “undies” from underneath the bed and instead you can do it yourself on the day before, allowing her to concentrate on the cleaning.

The list of tasks when talking about house cleaning is endless. This small list will give you some food for thought and hopefully may help you organise the cleaning on a more effective way.