It can all seem very straightforward when you decide to get domestic help. You think through a list of requirements and either write a brief add to go on your local shop window or call an agency. However your initial interview with a cleaner, whether agency sent or found through other sources, quite often can become a one way communication with clients firing out requirements and failing to listen or ask. This then very often leads to problems in future and eventually cleaner leaving. There are lots of factors that might determine your decision on which cleaner to choose such as experience, knowledge of language, general attitude and many more.

If you are going through the agency and pay an agency fee you expect to get all the factors named above taken into consideration and all the requirements met in return.

One of the most common requirements for clients will always be having a cleaner come on a specific day and time. Here at Amy cleaning we have discovered that most of the clients would like their house cleaned before the weekend. Therefore Thursdays and Fridays are our busiest days. Good cleaners get fully booked for those days very quickly. We do of course understand and follow your preferences at all times, however our aim is to offer a cleaner who will stay with you long term. Flexibility with day gives clients a much wider spectrum of cleaners to choose from and therefore possibility of getting the very best that the agency has to offer increases dramatically. Clients would often choose end of the week regardless and we are very happy to serve such clients too but we always advise to take the above into consideration before making your final decision.

Clients do also prefer cleaners with fluent English. Most of the agencies will not have cleaners who do not speak English, however it is important to understand that levels of their knowledge might vary greatly. Poor English may not necessary mean a bad cleaner. In fact, it is often quite the opposite. Cleaner who does not speak well, will always try her hardest and will go the extra mile for client as she will be aware that there are others with better language skills who can replace her very easily. Such cleaners are also more likely to look at cleaning as long term job rather than a temporary stop over between changing jobs therefore they will stay with clients a lot longer.

Here at Amy Cleaning we also have a very multicultural office staff that is always happy to help with passing on instructions or any specific messages to your cleaner in their own native tongue in those rare cases when you may have trouble communicating to them.